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  We worked hard for a quick spring break to the keys when Covid-19 began to occupy all the airwaves. It was still early in the news cycle so we... read more took the risk and followed through with our resort stay at the Drop Anchor. I had mainly booked this resort due to it's proximity to Island Grill (world's best tuna nachos... holy moly)... but of course, they are remodeling and were closed! As a miraculous bonus, the resort only has 15 units which significantly limited the amount of tourists mingling around. We appreciated this so much during this uncertain time. The gm, Zack, was so helpful and reassuring. He made sure that any changes our little family needed to make in order to stay heathy and safe were the utmost priorty. I can't stress how much that means to me. You go ahead and get your fancy resort if you want, but you will find family here at the drop anchor. We kayaked and paddleboarded every day. We saw starfish at the sandbar... my kids played marco polo for hours in the pool. We were in the 2 bedroom kitchenette room and it was perfect for 2 adults, and 2 kiddos 10 and 7. It's dated and not perfect but I guess that's how you could describe us! We had everything we needed for our little getaway. Mostly, I'm grateful for Zack's reassuring, flexible attitude. He made sure we were able to do what we neededto stay healthy and safe. I'm so grateful. I can't wait to go back when our nation is healed from this pandemic.

  Checked in 2/6. First we were supposed to have a king oceanfront 1 bedroom suite but was given Room 12 with no view and it was a total dump... read more and needs major work. Room 12 should not even be rented out. Management did nothing. Called Expedia who moved us the room was so bad. Black mold in the air conditioners and on the kitchen wall. Futon was broke. Furniture was in awful shape. Refrigerator was rusted and disgusting as was the stove. Management could have cared less and stated that you can’t trust the internet, really?

  My sisters and I stayed in a 2 BR family apartment Jan 24-25, 2020

The morning we checked out, one sister commented she felt like she had bites all... read more over and in her hair. After returning home she confirmed they were bedbugs. My other sister,staying in the same room had a few bites the next day. She called the property and talked to a women who exclaimed how they would immediately take care of the problem and thanks for reporting it. She expressed she was horrified. I called today, a month later to follow up and talked to a person who said no one reported any issues with that unit and it must have been some sort of allergy. Well, my sister did report an issue. The conversation ended with me saying I was dissatisfied with his explanation and he telling me to have a nice day.

On the positive side, the beach area is very nice, staff was friendly and helpful and maintenance was being done on the grounds throughout the two days we spent there. But be sure to ask to be in a renovated room, not an older room. Our unit showed some water damage, poor furniture arrangement and rusting appliances. Our unit probably should not have been rented.

But the weather was good and we enjoyed the piece and quiet of their beach.